1.General Provisions

1.1. This document defines the rules for processing, storing and protecting personal data by Loialté.
1.2. Personal data is processed in full compliance with the requirements of Georgian legislation, including the Law of Georgia “On Personal Data Protection”.
1.3. The purpose of this policy is to inform users about the rules for data processing and their rights.

2. Purposes of processing personal data

2.1. Loialté processes personal data only when necessary for the following purposes:

Providing personalized services and information
Communicating with the user
Improving and optimizing the quality of services
Sending advertising and information materials only based on the user’s consent
Fulfilling obligations stipulated by law.

3. Consent

3.1. Personal data is processed only on the basis of the prior, informed and voluntary consent of the user, except in cases prescribed by law
3.2. The user confirms his consent when communicating with Loialté, by filling in forms on the website or by ticking the appropriate consent box
3.3. The user may withdraw his consent at any time, after which the data processing will cease, except in cases where data storage is mandatory by law

4. Confidentiality guarantees

4.1. Personal data are stored in Loialté’s database, which is accessible only to authorized employees.
4.2. The data will not be transferred to third parties without the user’s prior consent, except in cases prescribed by law.
4.3. The user has the right to:

Request access to data
Request correction, updating or deletion of data
Request restriction or termination of data processing

5. Security policy

5.1. Loialté uses technical and organizational measures to protect personal data, including:

Encryption technologies (SSL and other security protocols)

Regular monitoring and control

Restriction of access to the database only to authorized persons

5.2. The company takes measures to prevent unauthorized access, illegal distribution, modification or deletion of data

5.3. It is the responsibility of the user to

Use strong and unique passwords;

Not to share personal information with third parties;

Avoid suspicious messages and phishing attempts.

6. Limitation of liability

6.1. Loialté is not liable in the event that the user suffers damage as a result of his own negligence, failure to comply with security rules or sharing information with third parties.

6.2. The company is also not liable for any damage that may arise from circumstances.

7. Policy Update

7.1. This Policy is subject to periodic review and update in accordance with changes in technological standards, security requirements and legislation.
7.2. In the event of changes, the updated version will be published on the Loialté website, and users will be informed about this through appropriate channels.

8. Contact Information

For questions and requests related to the processing of personal data, you can contact us at:

E-mail: info@loialte.com

Address: Tbilisi, Saburtalo, 4a Spring